Order cancellation

You can cancel items or orders that haven't entered the shipping process yet by visiting the Order section in Your Account.


To cancel an item or an entire order:


  1. Go to Your Orders.
  2. Click Cancel Items.
  3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
  4. Click Cancel checked items when finished.